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Core Competencies

 
 

With more than 20 years of business and industry experience, we know business solutions.

Our engineers and technology support teams boast the highest certifications and know-how.

Our passion, dedication and client-focus have helped us to build lasting relationships locally and nationally – including being a 1nService member company – in order to provide our clients with the most comprehensive services both technically and geographically.

Network Consulting & Support
Strategic LAN/WAN Analysis, Planning &  Design Implementation, Planning of Mainframe Network Solutions, Network Problem Isolation.

Network Integration
Infrastructure Design & Implementation, Multiple Vendor Technology Solutions, Network Designs  & Implementation Solutions.

Wireless Network Installation & Configuration Support Services
Client wireless site survey, LAN/WAN design and installation services, Wireless network installations and design, Optical fiber splicing, termination, and installation services, Site surveys, Cable management and IT closet cleanup, Complete engineering services, Computer room design/builds, Baseband/broadband LAN/WAN network, Feasibility studies, Pre- and post-installation documentation, Total project management

Network Maintenance
Network Equipment Installation, Network Cabling, Network Maintenance Support for Multiple Vendor Environments
with Installations.

Network Management & Operations
Network Operation Center Design, Network Control Center, Help-desk Support, Network Management Planning,
Vendor Dispatch

Disaster Recovery (DR) Support
Implementation & Execution of DR Plans, Audit & Maintenance of DR Plan, Creation of DR Plans Test Plans & Their Execution, Leading the Testing Effort/Work During a Test Recovery, Coordination Meeting, Post Mortem Reviews, Training Support Personnel on DR Activities.

Facilities Management Support & Services
Computer Facilities Management & Operation, System Security & Audit, Feasibility Studies & Cost-Benefit Analysis, Systems Requirements Analysis & Design,  System Development & Implementation. Lawn Maintenance.

Help Desk Support & Services
Trouble ticket support via call center, Websites and /or Email support, Software Support, User Training Support, Incident Tracking & Reporting and User Activity Reports.